Faq
ROCKY AFRICA & ECO EXPERIENCE RESOURCES
FREQUENTLY ASKED QUESTIONS
Find below important information about Rocky Africa Experience. See also resource information pages about Tanzania, climbs, safaris, eco-adventures, and Zanzibar. If you have any questions not answered here, please feel free to contact us.
ABOUT ROCKY AFRICA & ECO EXPERIENCE TRIPS
TRIP PRICES
Our prices are generally mid-range. We don’t compete with the cheap Kilimanjaro climb and safari companies on price because we don’t want to compromise your comfort, safety, and enjoyment, nor the wages and health of our guides and porters. On the other hand, we are far from the most expensive company because we do not have the high overhead of American and European tour companies.
We are a Tanzanian-owned and operated company helping our clients enjoy the beauty and excitement of our country and helping invest in the people of Tanzania.
For prices of our Kilimanjaro climbs, animal safaris, biking, running, and Zanzibar adventures please see our sample itineraries.
CUSTOM ITINERARIES
All our safaris and Zanzibar trips are customized to meet your interests and budget.
Our Kilimanjaro climbs, bicycle rides, and running trips are normally fixed itineraries, but we are happy to create a custom adventure to your specifications and schedule.
PAYMENT METHODS
- Online transfer direct to Rocky Africa & Eco Experience US. Dollar account in Tanzania+.
- Bank Transfer to company account, U.S. dollar account in Tanzania.
- Credit or Debit Card (Visa, MasterCard, American Express, Discover) by phone or online. Payments by credit card incur a 3.5% transaction processing fee.
- Payment method details are sent along with your registration form for a Rocky africa & Eco experiencetrip reserve.
RESPONSIBLE TRAVEL POLICY
Rocky africa & Eco experience owner Emmanuel whole philosophy for Rocky africa & Eco experience revolves around giving back to the community where he grew up, both through providing work for villagers in and around Arusha area and through community development and environmental conservation.
BOOKING FLIGHTS
Rocky Africa & Eco experience can book internal East Africa flights for you. We include flights to or from safari parks and Zanzibar in many of our itineraries.
Clients should book their own international flights to and from Tanzania. We can offer flight recommendations in flights to Africa.
LATE NIGHT ARRIVAL/DEPARTURE
We will pick you up at the Kilimanjaro International Airport at any time of day or night. Note too that an additional night’s accommodation may be required.
HELPING OUT
DONATIONS
We at Rocky Africa & Eco experience firmly believe that your presence as a visitor to Tanzania – using the services of a Tanzania-owned company; purchasing locally-made items while in Tanzania; engaging with people in shared friendship; and tipping generously – are the most important support visitors can provide for Tanzania and Tanzanians.
It is far better for the local economy and for the self-esteem and self-determination of individual Tanzanians to receive fair payment for goods and services provided rather than a handout or donation.
If you still feel the need to donate, please consider the following.
Clothing and Gear. Rocky Africa Experience’s porters receive fair wages above the average paid by most climbing companies, and we work hard to provide them with proper clothing, footwear, and gear on the mountain. However, the lack of usable quality warm clothing and quality gear can provide a challenge for properly outfitting all employees. Many climbers have mountain equipment and clothing from their trek that they will not use again and wish to donate those items to the porters and guides on the trip. If you would like to offer items, feel free to give them to an individual at the end of your trek, or we can collect your items and make them available to the crew for each climb on which they work. We at Rocky Africa & Eco Experience, the porters, and guides thank you.
Kilimanjaro Aid Project: We as Rocky Africa & Eco experience give some percentage of our profit to help Elder, widows and Children as giving back to the community. We provide food (feeding program) , building toilet , supporting in health issue, Bed & mattress provision and Environment cleaning specifically to the elders and for the children we sponsor them to get education .
Getting Donations to Tanzania. For those who wish to send donations to Tanzania, please be aware that international shipping is extremely expensive and items will incur a customs duty. Large quantities of donated items brought in your own luggage may also incur a duty. All shipping costs and customs duties are the donor’s responsibility. A certified letter listing: 1) Donor organization or individual; 2) Recipient organization in Tanzania; and 3) Itemized donations with their value; may enable duties to be waived or reduced. That decision is by the individual Tanzanian customs officer assessing the donations.
VOLUNTEERING
Despite recent developments in health and education, Tanzania remains an extremely poor country. Funds are not available in either the private or public sector to do all that is needed. For those with an interest and willingness to use their labor, skills, and love by volunteering in Tanzania to help people and organizations in need, there are many opportunities.
Short volunteer stints of a few days are difficult to find and often more of a burden than a help to the recipient organization. There are, however, many longer-term volunteer opportunities from two weeks to two years. Please note that Rocky africa & Eco experience endorse Kilimanjaro Aid Project as company organizations which responsible to takes care of elders, Children and widows responsibility for any experience you have with us.. We welcome you all to volunteer with us and share your skills with our community !